General Terms and Conditions

General Terms and Conditions of Matrix International GmbH

§1 Validity for entrepreneurs and definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Formation of a contract, storage of the contract text

(2) In the event of the conclusion of the contract, the contract is concluded with

Matrix international GmbH

Hatschekstr. 36,

69126 Heidelberg

Registration number HRB 718064

Registration court: Mannheim District Court

.

(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following rules apply: The consumer makes a binding contract offer by successfully completing the ordering process provided in our online shop.

The order is placed in the following steps:

1) Selection of the desired goods

2) Confirmation by clicking the "Order" button

3) Checking the information in the shopping cart

4) Pressing the "Checkout" button

5) Logging into the online shop after registering and entering the registration details (email address and password).

6) Re-checking or correcting the respective data entered.

7) Binding submission of the order by clicking on the button "order with payment" or "buy"

Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "back" button in the Internet browser they are using after checking their details and correct any input errors or cancel the order process by closing the Internet browser. We immediately confirm receipt of the order by an automatically generated email ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email.

§3 Prices, shipping costs, payment, due date

(1) The prices stated include statutory sales tax and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance, by credit card (Visa, Mastercard, American Express).

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the contract has been concluded.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery takes place within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract has been concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold only passes to the buyer when the item is handed over to the buyer, even in the case of mail order sales.

§5 Retention of title

We retain title to the goods until the purchase price has been paid in full.

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§6 Right of withdrawal for the customer as a consumer:

Right of withdrawal for consumers

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us

Matrix international GmbH

Hatschekstr. 36,

69126 Heidelberg

E-mail: service@matrixinternational-de.de